Surveillance Yet Again!

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I don’t think much has really changed since I wrote an article about surveillance entitled Sharp Focus or Blunt Instrument on this site in 2014. This article discussed the potential for harm from video surveillance of personal injury and workers compensation claimants. There has been some publicity about the negative effects of surveillance on people with mental health claims, particularly in NSW, but nothing much happening in this space in Tasmania.

A recent ABC article I was a private investigator for insurance companies really brought the issue into focus again, with a credible source from within the industry reinforcing what some people already realise – that the practice is potentially very harmful, is often undertaken at the whim of a junior insurance company claims officer and is mostly a waste of time and resources.

I think there is a place for surveillance in very limited circumstances, but a decision to film an unsuspecting person and intrude of their privacy (and often those around them too) should only be undertaken for a very good reason. As I have previously stated, I think an independent responsible person, who can properly assess the risks and benefits should authorise any planned surveillance.

COVERT SURVEILLANCE SHOULD REQUIRE A COURT ORDER!

 

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About Tasworkdoc

As an occupational physician in private medical practice in Hobart, Tasmania - the southernmost state of Australia, I see workers referred by their general practitioners with various types of work-related injuries and diseases. These are mostly musculoskeletal injuries, both of traumatic and gradual onset as well as various associated psychological disorders. With interaction with patients for treatment and providing advice about rehabilitation, I have the opportunity, first-hand, to observe interactions between individual patients and compensation systems. I also conduct independent medical assessments, including impairment assessments for musculoskeletal injuries and asbestos-related disease compensation. This provides another perspective of workers within compensation systems.
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One Response to Surveillance Yet Again!

  1. jqu33431quintner says:

    Peter, covert surveillance of personal injury claimants is a perennial vexed issue. Your suggestion that it be overseen by an independent responsible person could be taken further by giving such a person the responsibility for overseeing the behaviour of individual claims managers and, for that matter, those who employ them.

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